Reservation:
A deposit of at least 30% is required at the time of booking and the balance at least 30 days before the tour begins.

Cancellation:
Any money paid will be refunded less the cost of cancellation fees levied by hotels or food expenses.
Total loss 75%

Rates:
Rates are included all expenses in respect of vehicle and driver as per itinerary, meals on safari, entrance fees to National Parks and Game Reserves unless stated otherwise.

Transportation:
Cars, Minibuses, Land-Rovers or Coaches will be provided according to the route and number of clients we agreed on with the clients. The company reserves the right to employ the services of sub-contractors. English - speaking drivers/guides are provided.

Accommodation:
Based on two persons sharing a twin room: where possible rooms with private bath are requested.
Single rooms are available at an additional cost but can not be guaranteed. Hotel/lodges are named as an indication of category and rooms may be reserved at similar hotels/lodges.

Alteration to tours:
The company reserves the right to alter arrangements or cancel the operation of a scheduled tour should conditions necessitate. It also reserves the right to decline to accept or retain any person as a member of any tour at anytime, in which case an equitable amount will be refunded. Price are based on tariffs and other costs prevailing at the time of printing and are subject to change without notice due to fluctuation of the foreign currency and hotels policy. Any change will be discussed with the client.

Liability:
The company and its agents act only as agents of the tours, transport, etc. and shall not be liable for injury, delays, loss or damage in any manner.

The company's liability to passengers carried in its own vehicle is governed by the laws of the country in which the tour takes place and no other country. All claims are subject to the jurisdiction of the courts of the country in which the actions arises. The company reserves the right to employ sub-contractors for all or part of the services.

The company shall not be held responsible for loss or damages to luggage.

Of course Willbell Tours and Safaris will assist the clients to correct above situations fully.